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Peak Performance Management, Inc. | Pittsburgh, PA
 

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People judge your company by the experience they or someone they know has had.

Three Tips to Help Your Frontline Shine

Learn 3 innovative solutions to overcome customer service and inside business development roadblocks.

Are you suffering from hidden customer care deficiencies?

  • 81% of CEO's say they are delivering a good customer experience and 8% of customers are in agreement.
  • For every customer complaint, 26 remain silent, so unsatisfied customers are not uncovered until it's too late.
  • 82% of customers who quit a relationship due so because of a single negative experience.

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Three Tips to Help Your Frontline Shine


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